Carlton House, Skegness

Carlton House was clean and well maintained. The facilities were very good and the owners were keen to ensure that our stay was as good as possible.

We do love this place, however, when we arrived the house smelt musty and really bad smells coming from the top floor bathroom and second floor front bathroom which are above each other so think there might be a drainage problem here. Unfortunately there was no hot water for 10 of us to have a shower, this was reported on the Saturday and Adrian and Shelli were great in getting an engineer out, but not until after 7pm in the evening, so we all ended up making do before we went out. Boiler was fixed and we had heating and hot water eventually on Sunday. Then we had a leak through the kitchen ceiling coming through the light, engineer came back out and did what he could, we kept a bowl under the drip. Most of us left on Monday, a couple stayed until Tuesday so we didnt stay the full week. Adrian was in contact with us and agreed to pay us 250 compensation and also offered to move us to another property he has around the corner, we declined the move as most of us were going home anyway. The compensation was agreed to be put towards our booking for next year as long as issues were sorted out, but he said that this property was already booked and he was waiting for you to come back to him to see if this can be sorted. If we cant book this property again for next year then we will take the compensation and put it another booking somewhere else. Your response is appreciated, look forward to hearing from you.

Need mattress protectors Back door lock needs attention Kitchen flooring needs work doing Air Hockey table doesn't work No extra keys Blind in master bedroom don't work But with all of the above, we had a wonderful time and the house is amazing, well fitted out and equipped.

Although the property sleeps a lot of people as described, and the dining room is nice and large, the sitting room is rather small. All areas were clean and well presented. Bedding is basic. A few dishwasher tabs would have been appreciated.

What a wonderful holiday home. We all wanted to move in! Was just perfect for our large family to stay altogether to celebrate an 80th birthday. The kids loved the games room and the poolair hockey table was also a big hit. Short walk to the main attractions, restaurants and pubs. A weekend we will never forget. The owners were so friendly too. Will definitely be returning.

We had real trouble getting into the property. 4 of us tried the key. Phoned both numbers given. 1st one left an answerphone message. 2nd one told us to send an email. No reply from 1st .. finally opened the door which actually needed a jolly good clean. Table in dining room is amazing except it makes lots noise. Quite amusing. Radiators upstairs need bleeding. Coat hooks keep falling off. Having said all that the house is absolutely great. Like a TARDIS so many rooms. Good quality all over. Furniture beds showers all great. Kitchen well equipped. Would recommend. Just be nice if the owners were contactable.

Everything was exactly as expected from the listing the decor was beautiful and gave an extra luxury to the stay. Everything was thought of and the bathrooms and bedrooms were set up perfectly for a large family group. The location was also great, close enough to the centre and the beach without being too noisy. Would definitely stay here again!

Absolutely perfect stay at Carlton House. The house was immaculate, decorated beautifully and perfect for a large group. If youre thinking of booking this housedo it! We will be back.

Had the most amazing 3 nights at Carlton house 14 family members for my 70th ... Had the most amazing 3 nights at Carlton house 14 family members for my 70th birthday, the house was absolutely spotless well equipped and beautifully furnished also lovely and warm , it was a very social house we all loved it and can't wait to return, fab location for beach town and pier who doesn't love a 2p slot machine donuts and candy floss many thanks Adrian

We had an incredibly awesome time. It was a really huge place so facilitated us all really well. Had a nice dining area. And it was clean and nice to stay in. The only issue was that it was very very cold especially downstairs and on the top floor area. however the owner was able to facilitate us and got some heaters for us to help. I think in the winter this needs to be considered when renting the place out. However generally overall was an amazing place to stay.

I recently spent 4 nights at Carlton House in Skegness with family and friends. The house is spacious, spotlessly clean, comfortable and had everything we needed. . Carlton House is in a great location, a short walk to amenities and the beach. Would definitely recommend and would visit again.

Great property, 14 of us including 3 kids and a dog. Well equipped and spacious, only down side was the pool air hockey table is very unstable as missing part of leg so we couldn't have it up round the kids. Garden extremely secure for the dog and a really big hot tub. Very close walk into skegness and really close to bus stop to go to Ingoldmells. We'd stay again.

Very good house which worked very well for a large multi generation family gathering. Room layout of bedrooms meant it was possible to give space to families with small children where they could sleep whilst the rest partied!! One very minor issue with bed set up was immediately resolved by landlord. Parking was tight for multiple vehicles but we found spaces on adjacent streets. Plenty of bath towels in all bedrooms rooms for guests. One suggestion would be to also leave tea towels in the kitchen or let people know they need to bring some. Overall an excellent house which we enjoyed and had a fantastic family weekend.

We arrived early 14. 40 to be let in at the front door by a young man. I asked if we could just leave our bags in the living room aware these must be cleaners and checkin was not until 3pm. Person said that was ok. We then all gathered on drive to discuss who wanted what from food shop. Two older men in high vis jackets then came out the property carrying a box of cleaning products and what looked like a bag of dirty laundry and said property was now empty. We went into property to find piles of clean towels along diner table, along with cleaning products. Piles of dirty towels in laundry area, fridge and cooker where unclean, main sink was brown should be white. Bins in kitchen were full of rubbish and wheelie bins on front of house were overflowing. These were not emptied until Sunday. On further investigation some bathrooms had not been cleaned and two bedrooms had no bedding at all. Beneath one of the beds on the upper level was also rubbish i.e. plastic bottles and clothing packaging. Having a toddler with us we had no choice but to purchase cleaning products in order to clean this property ourselves. My sister in law nearly slipped over outside back door where a wooden square had been placed over a drain cover. This is not fit for purpose as was a slip trip hazard following rain. I called the caretaker who told me cleaning staff would come back. We went shopping and out for a few hours. When we returned around 5pm found they had still not returned. I messaged caretaker again. 8pm they had still not come back and we had children waiting to go to bed. On calling caretaker were told this was our own fault as we had checked in before we should have. I explained we had been let in at 2.40 and asked only to leave bags. He argued with me check in was 4pm. I screenshot him 3pm check in message from Skye cottages and we finally had a delivery of bedding around 10pm. I asked the man called Callum to come and look at how the house had been left and he said he would speak to his manager as this was not how it should have been. Even if we had not left bags in front room, no way would that house have been cleaned in 20mins. As I tried to explain to caretaker, we were also let in, we never knocked or even asked. I could see people inside so simply asked to leave bags so we could make room to do food shop in our cars. Saturday we attempted to cook breakfast on using toaster it tripped out all equipment in kitchen and main lights. We could not get lights back on an electrician was not sent until late afternoon for which we had to wait around for so we could explain the issue. Sunday we found out the second oven on the double oven stove did not work and that the second dishwasher was still full of dirty dishes from previous people. Overall it was very unsatisfactory for the amount of money we paid for this weekend. We feel we should be compensated for the interruptions to our weekend break and inconvenience caused. To top on all the caretaker I spoke to on Saturday evening I found to be extremely rude and argumentative.

We were told that check in was 15. 00 but on arrival cleaners were still in the building & said that check in was 16.00 although they did let us into the garden. Only 10 bath towels were in the property for 14 people. I requested 4 more which didnt arrive until the 3rd day. All the outside bins were full including big red one in the front garden which we had been told to use.

We recently stayed at Carlton House as a family group of 12 adults, one child and a dog. The house was perfect for our holiday as it was very spacious, well equipped and very comfortable. We were able to enjoy lots of family time cooking meals and all eating together in the large dining area. The hot tub was a particular highlight. The house was in a perfect location close to the beach and all other local amenities. Parking was available at the house and on the street which was ideal. The hosts communication was excellent and provided useful information and advice for our stay. I would highly recommend this home for a break in Skegness

Excellent place! We thoroughly enjoyed our stay, we have booked again for next year!

Great size property and all pictures are true to size and quality. We had children 6 and dogs 2 with 10 adults plenty of space and areas for the kids to happily play whilst adults enjoyed the social spaces. Car parking and garden limited but doesnt deter from a lovely house. Beach a couple of minutes walk along with plenty of local amenities.

We were all very impressed with the property and really enjoyed our stay. The amount of space we had was brilliant for the size of our group and we loved all being able to sit and eat together, which you dont always get even with properties that can sleep large groups. The house was well looked after, with the carpets and decor looking new. Kitchen generally very well equipped, the only small thing that we felt was missing was washing up liquid and tea towels. Appreciate having the two dishwashers but still some things that need washing in the sink. But thats a very small issue and everything else was perfect

We had a great time, the rooms were great, the house is beautiful, full of character yet modern as well. The host was attentive and responded to any issues immediately. The hot tub was a plus, just a short walk to the beach, waterpark, town and plenty of shops. We had a great holiday.